1. Company information

Regalo Art is a Creative Workshop that produces and sells unique “hand made” gifts.
The website www.cadouri-unicate.ro is the property of Regalo Art, being managed and updated by the company mentioned above.
Regalo Art
Address Buzaului, 2C Oradea, Bihor, România
E-mail: comenzi@regaloart.ro

2. General conditions

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) to Regalo Hand Made (hereinafter referred to as “Regalo”, “new” or “new”) on www.cadouri-unicate. ro).
By using www.cadouri-unicate.ro and / or by placing an order, you agree to abide by the terms and conditions specified below (“Terms”). Before placing an order, please make sure that you have read and understood the Terms.
The inclusion of any products or services on www.cadouri-unicate.ro at any time does not imply or guarantee that these products or services will be available at any time. We reserve the right to terminate the marketing of a product at any time.
We reserve the right to change these Terms from time to time without prior notice. The terms specified on www.cadouri-unicate.ro will be applied to your order at the time of placing the order.

3. Prices and delivery cost
The prices displayed on www.cadouri-unicate.ro include the value added tax provided by law, but do not include the delivery cost

4. Delivery cost:

Weight package Delivery rates
≤3 kg until 32 Euro
≤ 5  kg until 50 euro
≤ 10 kg until 50 euro
≤ 20 kg until 60 euro
≤ 31,5 until 63 euro

5. Placing the order by you

The available options for placing the order are through www.cadouri-unicate.ro, by phone or by e-mail.
You will receive a confirmation email immediately after placing your order. If, for any reason, we are unable to process your order, we will notify you as soon as possible.

6. Delivery of orders

Your orders are delivered by courier.

Delivery time in EU countries, from 3 to 7 working days.

If your order does not arrive by the scheduled date, please contact us by phone or via the contact form.

7. Cancel the order

If you want to cancel the order, please request this by phone or through the contact form.

8. Product warranty

All products purchased by accessing www.cadouri-unicate.ro benefit from our Guarantee.

9. Return of products

Once ordered and received, the products cannot be returned.

10. Methods of payment

You will pay for the order by courier when the package is delivered.

11. Printing errors

RegaloArt. does not assume responsibility for printing or display errors in terms of prices, features or product images. If an order cannot be honored due to such errors, RegaloArt reserves the right to cancel the order and to notify the customer as soon as possible about the error. reserves the right to cancel the order and to notify the customer as soon as possible about the error.

12. Transport damage

If the delivered products prove to be damaged due to transport, the customer is obliged to claim these damages using the contact form on the “Contact” page and has the right to refuse to pick up the product.
By using the site www.cadouri-unicate.ro you implicitly agree to the Terms and Conditions of Use. In order to use the site in the best conditions, it is recommended to read carefully the Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use, do not use the site www.cadouri-unicate.ro. RegaloArt reserves the right to change the Terms and Conditions of Use at any time it deems necessary, without prior notice. The current version of the Terms and Conditions of Use is permanently available on the site.
Be aware of any changes made to this Privacy Policy by visiting our website. Check this page periodically for any changes. Continuing to use the site after changing the Terms and Conditions of Use implies acceptance of the changes made and the new Terms and Conditions of Use.

13. Product packaging

For the products delivered in Oradea, the packaging is made in transparent foil and a gift bag.
For the products delivered outside Oradea, the products are packed in bubble wrap for fragile objects and then in a special cardboard box for transport.

14. Certificate of authenticity

The certificate of authenticity of the product is issued at the customer’s request.

15. Pre-order

Pre-ordered products can be made on request approximately in terms of shape, color. size and dimension. size and dimension.
Each product is unique, most are small series and even if certain custom patterns are repeated, they are never identical, because each piece is handmade and bears the imprint of the moment it was made.